Conditions générales

1. Acceptation des conditions

Ces Conditions générales (« Conditions ») régissent votre utilisation du site et des services IMEI Check Pro, exploités par Pistachio Tech LLC (New Mexico Entity ID 0008124662). En accédant ou en utilisant notre Service, vous acceptez d'être lié par ces Conditions.

Si vous n'acceptez pas, n'utilisez pas le Service.

2. Description du service

IMEI Check Pro provides IMEI validation, device identity checks, and brand-specific verification reports. Available fields and data depth depend strictly on the selected service, device brand, model, country, carrier, regional variant, and third-party data suppliers.

Data availability is not fixed, uniform, or prefixed across all devices. Different brands and models maintain different database fields, and individual IMEIs within the same model line may have differing levels of information available in upstream records. If upstream manufacturer or carrier databases do not maintain specific details (such as color, capacity, purchase history, or carrier lock details) for a particular IMEI, that information cannot be provided.

All verification reports reflect data as of the exact date and timestamp when the query is performed. Device records are dynamic and can change over time after the check date.

The free check validates a 15-digit IMEI and returns available identity and status details. Blacklist, iCloud, Activation Lock, and deeper history fields require a separate paid report that lists them.

We do not unlock devices, remove iCloud locks, or alter carrier restrictions. We provide informational reports only.

3. Création de compte

Certaines fonctionnalités nécessitent un compte. Vous êtes responsable de la confidentialité de vos identifiants et de toute activité sous votre compte.

Vous devez fournir des informations exactes et nous informer rapidement de toute utilisation non autorisée.

4. Commandes, tarifs et paiement

Les prix sont par IMEI et affichés avant paiement, avec le nom du rapport et les champs inclus. Les prix peuvent changer lors de mises à jour de service ou de fournisseur.

Le paiement est traité par des tiers. En finalisant un achat, vous autorisez le débit pour le service sélectionné.

Le délai de livraison dépend du service et du fournisseur. La plupart des rapports sont livrés rapidement après paiement, souvent en quelques minutes.

5. Usage acceptable

Vous vous engagez à ne pas :

• Utiliser le Service à des fins illégales ou pour harceler
• Soumettre des IMEI que vous n'êtes pas autorisé à vérifier
• Contourner les limites de débit, contrôles d'accès ou paiement
• Scraper, rétroconcevoir ou revendre nos services sans accord écrit
• Présenter les résultats comme garantie de l'état ou de la propriété légitime

6. Accuracy, Point-in-Time Status, and Data Variability

Verification results depend on third-party databases, carrier systems, and supplier availability. Data may be incomplete, delayed, or unavailable for certain devices or individual IMEIs.

Point-in-Time Status: All verification results, blacklist checks, lock states, warranty details, and carrier records reflect database information as of the exact date and timestamp the query is processed. Device status is dynamic and subject to change at any future time (including subsequent blacklist reports, loss reports, billing defaults, or carrier status changes). A result that is clean or unlocked at the time of check does not guarantee the device will remain in that state indefinitely.

Data Variability Across Brands, Models, and IMEIs: Database records are not uniform or prefixed across all manufacturers, models, or individual IMEI numbers. Even within the same brand or model, certain IMEIs may have incomplete or unavailable records in manufacturer and carrier databases. If upstream sources do not contain specific data fields for an IMEI, IMEI Check Pro cannot provide that data. The absence of specific optional or manufacturer-dependent fields does not constitute a defect or failure of the Service, and does not entitle you to a refund.

Unavailable data should be treated as unknown, not safe. A clean result does not guarantee a device is free of all risks.

You are responsible for verifying IMEI numbers before submission and for inspecting devices and proof of purchase when buying used phones.

7. Remboursements

Refunds are governed by the Refund, Delivery, Return, and Cancellation Policy presented before payment. A report successfully delivered with the available records for that IMEI is final and non-refundable. Missing optional fields due to upstream database omissions or subsequent changes in device status do not entitle you to a refund or chargeback. If we cannot deliver the purchased report or those material fields due to a system failure, we initiate a full refund promptly; the payment provider may then take 5–10 business days or longer to post the credit. Correctly credited wallet deposits are subject to the wallet rules in that policy.

8. Propriété intellectuelle

Le site, la marque, le logiciel et le contenu appartiennent à Pistachio Tech LLC ou à ses concédants. Toute copie, modification ou distribution sans autorisation est interdite.

Les rapports sont pour votre usage personnel ou professionnel lié à l'achat. La redistribution de données en masse peut nécessiter un accord séparé.

9. Exclusion de garanties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant uninterrupted or error-free operation, nor do we warrant that all data fields will be available for every brand, model, or IMEI, or that device status will not change after the check timestamp.

10. Limitation de responsabilité

To the maximum extent permitted by law, Pistachio Tech LLC and its officers shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill arising from your use of the Service, including any reliance on point-in-time verification results or omissions in third-party databases.

Our total liability for any claim shall not exceed the amount you paid for the specific order giving rise to the claim.

11. Indemnisation

Vous acceptez d'indemniser et de dégager de toute responsabilité Pistachio Tech LLC pour toute réclamation découlant de votre mauvaise utilisation du Service, violation de ces Conditions ou atteinte aux droits de tiers.

12. Résiliation

Nous pouvons suspendre ou résilier l'accès en cas de violation de ces Conditions, fraude, abus ou mauvaise utilisation de rétrofacturation. Vous pouvez cesser d'utiliser le Service à tout moment.

Les dispositions qui doivent survivre resteront en vigueur.

13. Droit applicable

These Terms are governed by the laws of the State of New Mexico and applicable United States federal law, without regard to conflict-of-law principles. Courts located in Bernalillo County, New Mexico will have jurisdiction, except where applicable consumer law gives you a non-waivable right to bring a claim elsewhere.

14. Modifications des conditions

Nous pouvons mettre à jour ces Conditions à tout moment. Les changements importants seront publiés sur cette page. L'utilisation continue vaut acceptation.

15. Contact

Questions sur ces Conditions :

Pistachio Tech LLC (New Mexico Entity ID 0008124662)

1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States

E-mail : [email protected]

Contact : Chirag Patel