Question 1

What can I find out about a used phone from its IMEI?

Accepted Answer

A full IMEI report reveals the blacklist status (lost/stolen/blocked), iCloud activation lock and Find My status, carrier lock details, warranty validity and purchase date, and in many cases the original sale country and configuration.

Question 2

The seller says the phone is unlocked — do I still need to check?

Accepted Answer

Yes. 'Unlocked' is the most common lie in used phone sales. A carrier-locked phone looks identical to an unlocked one until you put your SIM in and it doesn't work. The check takes 90 seconds and costs less than a coffee.

Question 3

What if the phone is iCloud locked?

Accepted Answer

If Find My is still active and linked to the previous owner's Apple ID, you cannot use the phone as your own. Apple will not help you bypass it. The only legitimate path is to contact the original owner — which may be impossible if the phone was stolen.

Question 4

How quickly will I get the report?

Accepted Answer

Most reports are ready within 60–120 seconds of payment. You'll be redirected to your report page immediately, and a copy is also sent to your email.

Question 5

What if the report shows a problem — can I get a refund?

Accepted Answer

Yes. We offer a full refund within 30 days if report data was materially inaccurate. We also have a money-back guarantee if the report fails to generate entirely.

Question 6

Do you support all phone brands, not just iPhone?

Accepted Answer

Blacklist and carrier lock checks work across most brands including Samsung, OnePlus, Google Pixel, and others. iCloud-specific checks are Apple only.