Vivo & iQOO Warranty Check by IMEI: How to Verify Coverage
Vivo and iQOO Warranty Check: Official Methods and What They Show
Vivo (including its gaming sub-brand iQOO) has a growing service network in India, Southeast Asia, the Middle East, and Europe. Here's how to check warranty status for any Vivo or iQOO device.
Vivo Warranty Check Methods
Method 1 — Vivo Website:
- Visit vivo.com/in/support/warrantyQuery (India)
- Enter your IMEI number
- Warranty status, purchase date, and expiry shown
Method 2 — Vivo Service App: Download Vivo Service app → My Devices → Warranty Information
Method 3 — Premium IMEI Check: Full warranty data included in the imeicheckpro.com premium report for Vivo devices.
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iQOO Warranty Check
iQOO devices use the same Vivo service infrastructure. Check warranty at iqoo.com/in/support with your IMEI, or use the iQOO app → My Account → Device Warranty.
Vivo/iQOO Warranty Periods
- Vivo smartphones (India): 1 year limited warranty
- iQOO smartphones: 1 year limited warranty + 6 months on battery
- In-box accessories: 6 months
Vivo-Specific IMEI Check Notes
Vivo phones sold in India are BIS-certified India-specific models. Importing Vivo phones from China or Southeast Asia introduces risks: different LTE band support, software in Chinese, and no India warranty. The IMEI check at imeicheckpro.com confirms whether a Vivo device is the genuine India model.
Frequently Asked Questions
- How do I check Vivo smartphone warranty?
- Visit vivo.com/support and enter your 15-digit IMEI in the Electronic Warranty Card query tool, or check the Vivo.com pre-installed system app.
- What is the Vivo Electronic Warranty Card (E-warranty)?
- Vivo automatically activates an electronic warranty upon first inserting a SIM card and connecting to the network, eliminating the need for paper warranty cards.
- Does Vivo offer screen replacement protection under warranty?
- Standard warranty covers manufacturing defects. Accidental screen damage requires specialized Vivo Care or one-time screen replacement promotional coverage.
- Can I check iQOO phone warranty using the Vivo portal?
- Yes. iQOO is a subsidiary brand of Vivo and uses the same official Vivo warranty and customer service portal for IMEI validation.